FAQ

About Kolorful

Kolorful is an online marketplace that curates colorful gender-neutral outfits made from sustainable fabrics.

Founded by a Seattle mom of two, Kolorful offers a shopping experience that refuses to categorize by gender to allow children to express themselves freely.

Kolorful manufactures our own designs and well as partners with a number of vendors across the United States and North America to allow us to showcase a variety of products that align with our mission.

Our styles are made of Organic Pima Cotton and are made with love in Peru. We currently carry a handful of styles from brands Cat & Dogma and Emerson and Friends.

We are always looking for new vendors and products aligned with our mission to increase the options on Kolorful's marketplace! If you are interested, please reach out to info@getkolorful.com

Kolorful is a small team looking for ways to help engage, support and build a community around gender-fluid clothing for kids. If you are interested and have ideas on how Kolorful can expand our support, please email info@getkolorful.com

Shipping & Processing

Kolorful has an average processing time of 1-3 days. Once your order has been fulfilled, you will receive an email notifying you of the updated status and tracking information. Most orders are received within a week of purchase. If you have a question about your order or processing time of a specific item, please email info@getkolorful.com

We ship internationally using USPS, UPS and DHL. Prices and delivery time are calculated at checkout.

For US orders, we provide free shipping using USPS first class package that can range from 2-8 days in shipping time. Please note possible extended shipping times for those sending items to Hawaii and Alaska.

For International orders, we provide shipping through USPS, UPS and DHL. Shipping costs and times are calculated at checkout.

Upon purchase and fulfillment, you will receive a tracking number to be able to track the status of your shipment.

If you have any questions about your order or shipping time of a specific item, please email info@getkolorful.com

Returns

Yes. To start the return process, please email info@getkolorful.com. Please see our complete return policy here

Item must be returned unused within 30 days of purchase.

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